← Synvix CRM

Privacy, Terms & Security

Plain-language version while full launch docs are drafted. Questions — ask before you pay.

Terms

  • Per-seat subscription. One seat is one login; managers and admins count as seats.
  • Every new workspace starts with a 10-day free trial. Paid terms run quarterly, half-yearly, or yearly.
  • Seats can be added or removed mid-term; billing adjusts on the next cycle. GST is charged extra on invoices.
  • Cancel at term end. Your workspace data stays exportable — CSV export is built in, and call recordings live in your own Google Drive.

Privacy

  • Call recordings upload to a “Synvix Call Recordings” folder in your own Google Drive. Audio files never sit on our servers.
  • Each workspace is isolated. Your leads, quotes, and call logs are visible only to users in your workspace, under the roles you set.
  • We store what the product needs to run: workspace accounts, leads, quotes, call metadata, and integration tokens. We do not sell or share your data.

Security

  • Role-based permissions down to the action — view leads, edit all leads, create quotes, manage settings.
  • Accounts lock after repeated failed passwords; an admin unlocks them from Settings.
  • Google Drive connects via OAuth. You can revoke access at any time from your Google account.